PI60938: ECS-VOS-1002 VISOUTPUT SERVICE ERROR WHEN USING A CHORD VISUALIZATION

APAR status

• Closed as fixed if next.

Error description

• The below server error occurs while running a Chord
  Visualization and there are NULL values in the data.
  
  CCLRuntimeError:SOAP Fault:Fatal: <faultcode>SOAP-ENV:
  Server</faultcode><faultstring>Internal server error. Failed to
  create
  response.</faultstring><details>Error: com.ibm.ba.vis.service.
  VisualizationException: ECS-VOS-1002 VisOutput service error.:
  null
  at com.ibm.cgsBus.CGSVisOutputRequestHelper(null:-1)
  at com.ibm.cgsBus.CGSServerNonAsyncRequest(null:-1)
  at com.ibm.cgsBus.CGSServerNonAsyncRequest(null:-1)
  at com.ibm.cgsBus.CGSServerNonAsyncRequest(null:-1)
  at com.ibm.cgsBus.CGSServerNonAsyncRequest(null:-1)
  at
  java.util.concurrent.ThreadPoolExecutor(ThreadPoolExecutor.java:
  1157)
  at
  java.util.concurrent.ThreadPoolExecutor$Worker(ThreadPoolExecuto
  r.
  java:627)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Analytic 11.0.3.0                      *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  PI56908

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• RB00 PSN

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