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PI60554: ERROR CRRCM9983E WHEN DELETING A LINK TO A CLEARQUEST RECORD IN DOORS NEXTGENERATION

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APAR status

  • Closed as program error.

Error description

  • When having an IBM Rational ClearQuest record type with more
    than one action
    of type Modify the creation of a link to such record type in
    Doors succeeds. But deleting this link in Doors fails with
    "CRRCM9983E: action-name parameter was not specified. Defaulted
    to use action of type MODIFY, but more than one action with that
    type were found. Code 409".
    
    If there is only one modify action it succeeds.  OSLC Provider
    should know to use OSLC_MODIFY_LINKS Modify type action, or
    should handle using other Modify actions appropriately.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When deleting a link to a ClearQuest record from Doors Next  *
    * Generation, the operation will fail if this is the last      *
    * remaining link in that record, and that record contains more *
    * than one modify action.                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.13 and 9.0.0.3.
    The last ClearQuest record link can now be successfully removed
    from Doors Next Generation.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI60554

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-11

  • Closed date

    2016-12-09

  • Last modified date

    2016-12-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
16 October 2021