APAR status
Closed as unreproducible.
Error description
You may find that you experience a performance issue when navigating ClearTeam Explorer (CTE) web views if your workspace contains a shared remote snapshot view workspace when you are accessing the data over a VPN. If you stop the albd service before you access anything in the CTE client, your local dynamic and snapshot as well as remote dynamic views will not be accessed. However, if you have a shared remote snapshot workspace in CTE, the client will attempt to access the view over the VPN. To workaround the issue, you need to remove the remote snapshot view from your workspace and then connect to your web views.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of ClearCase ClearTeam Explorer over a VPN. * **************************************************************** * PROBLEM DESCRIPTION: * * You may find that you experience a performance issue when * * navigating ClearTeam Explorer (CTE) web views if your * * workspace contains a shared remote snapshot view workspace * * when you are accessing the data over a VPN. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Temporary fix
Comments
We were not able to reproduce this issue. If needed please submit with a reproducible case.
APAR Information
APAR number
PI59435
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
801
Status
CLOSED UR5
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-03-18
Closed date
2020-12-22
Last modified date
2020-12-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801"}]
Document Information
Modified date:
23 December 2020