IBM Support

PI58717: UNEXPECTED GPF EXCEPTION BOSSNAP

Fixes are available

8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
9.0.0.1: WebSphere Application Server traditional V9.0 Fix Pack 1
9.0.0.2: WebSphere Application Server traditional V9.0 Fix Pack 2
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
9.0.0.3: WebSphere Application Server traditional V9.0 Fix Pack 3
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
9.0.0.4: WebSphere Application Server traditional V9.0 Fix Pack 4
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
9.0.5.6: WebSphere Application Server traditional Version 9.0.5 Fix Pack 6

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Servant region ends with an SVCDUMP.  Reason codes
    rsncode  =000C0001 si_code='ABND_REAL'(170) si_errno=0
    si_addr=00000000 ,  and BBOO0006E WEBSPHERE FOR Z/OS PROCESS
    ENDED ABNORMALLY, REASON=C9C21 20C.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V8.0 and V8.5 for z/OS               *
    ****************************************************************
    * PROBLEM DESCRIPTION: In a z/OS Application server            *
    *                      environment using the SAF registry, a   *
    *                      Servant region ended with an            *
    *                      ABEND378-1C. An attempt was made to     *
    *                      free storage address zero.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Multiple threads were attempting to free the same Platform
    Credential. Proper synchronization was not in place to prevent
    the second thread from attempting to free an object already
    freed.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI58717

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-08

  • Closed date

    2016-05-19

  • Last modified date

    2016-05-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"850","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
17 October 2021