PI58527: CQ WEB SESSION EXPIRES WHEN USER IS CREATING OR EDITING QUERY

Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 1 (9.0.0.1) for 9.0
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 2 (9.0.0.2) for 9.0
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 3 (9.0.0.3) for 9.0
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 4 (9.0.0.4) for 9.0
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 5 (9.0.0.5) for 9.0
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 6 (9.0.0.6) for 9.0
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1

APAR status

• Closed as program error.

Error description

• Steps to reproduce;
  1. Login to CQ web (Open database )
  2. Attempt to create New Query
  The 'session expired' window pop up user is logged out from the
  CQ web
  
  In some case, step2 does not produce the issue while the issue
  happens when user is expanding field nodes of certain referenced
  record types while editing query.
  
  The issue happens if the connection name has capital letters on
  ClearQuest 8.0.1.10 with 8.0.1.10.00_2015D_TESTFIX_CRM.D160108A.
  
  The issue does not happen on ClearQuest 8.0.1.10 without the
  TestFix.
  

Local fix

• Use all lower case connection name
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ClearQuest Web                                               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ClearQuest Web session expires when a user is creating or    *
  * editing queries with certain record types like "Attachment"  *
  * and you have a dbset name with upper case letters.           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in ClearQuest 8.0.1.11 and 9.0.0.1
  ClearQuest Web sessions no longer expire when creating or
  editing queries with certain record types like "Attachment".
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARQUEST WIN

• Fixed component ID

  5724G3600

Applicable component levels

• R801 PSY

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