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PI57599: RSV-SRV-0040 ERROR WITH XLS2007_COLUMN_WIDTH_CONTROL=TRUE AND XLS2007_ALLOW_WRAPPING_SINGLE_CELL=TRUE SETTINGS IN PLACE

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APAR status

  • Closed as program error.

Error description

  • If a report contains a table within a list column and
    RSVP.EXCEL.XLS2007_COLUMN_WIDTH_CONTROL=TRUE and
    RSVP.EXCEL.XLS2007_ALLOW_WRAPPING_SINGLE_CELL=TRUE settings in
    place we see the following error when running to Excel 2007:
    
    RSV-SRV-0040
    The report server encountered an internal error. Check
    additional information associated with this error message. If
    cause of problem cannot be ascertained, increase the logging
    level in the IBM Cognos administration tool and reproduce the
    conditions that caused the error. If the problem persists, see
    the problem determination information on the IBM Cognos Support
    Portal page at
    http://www-947.ibm.com/support/entry/portal/Overview/Software/In
    formation_Management/Cognos_Business_Intelligence.
    
    Details:
    CCLAssertError:0:Fatal: CCL_ASSERT(bStartLine);RSV-SRV-0042
    Trace back:RSReportService.cpp(764): CCLAssertError: CCL_CAUGHT:
    RSReportService::processImpl()RSReportServiceMethod.cpp(258):
    CCLAssertError: CCL_RETHROW: RSReportServiceMethod::process():
    asynchWait_RequestRSASyncExecutionThread.cpp(859):
    CCLAssertError:
    RSASyncExecutionThread::checkExceptionRSASyncExecutionThread.cpp
    (314): CCLAssertError: CCL_CAUGHT:
    RSASyncExecutionThread::runImpl():
    asynchRun_RequestRSASyncExecutionThread.cpp(904):
    CCLAssertError: CCL_RETHROW:
    RSASyncExecutionThread::processCommand():
    asynchRun_RequestExecution/RSRenderExecution.cpp(600):
    CCLAssertError: CCL_RETHROW:
    RSRenderExecution::executeExecution/RSRenderExecution.cpp(1341):
    CCLAssertError: CCL_RETHROW:
    RSRenderExecution::processActiveDocumentsRSXls2007SheetColumns.c
    pp(884): CCLAssertError: CCL_THROW:
    
    
    Removing the RSVP.EXCEL.XLS2007_COLUMN_WIDTH_CONTROL=TRUE and
    RSVP.EXCEL.XLS2007_ALLOW_WRAPPING_SINGLE_CELL=TRUE advanced
    settings allows the report to run successfully.
    

Local fix

  • Work around is to unset one or both of the following advanced
    settings:
    RSVP.EXCEL.XLS2007_COLUMN_WIDTH_CONTROL=TRUE
    RSVP.EXCEL.XLS2007_ALLOW_WRAPPING_SINGLE_CELL=TRUE
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 11                                                           *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI57599

  • Reported component name

    COG REPORT STUD

  • Reported component ID

    5724W12RS

  • Reported release

    A22

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-02-18

  • Closed date

    2016-08-22

  • Last modified date

    2016-08-22

  • APAR is sysrouted FROM one or more of the following:

    PI54681

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG REPORT STUD

  • Fixed component ID

    5724W12RS

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWW","label":"Report Authoring v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A22","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
22 August 2016