PI55768: BSOD IN DYNAMIC VIEWS WITH SOPHOS INSTALLED: DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)

Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearCase Fix Pack 1 (9.0.0.1) for 9.0
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearCase Fix Pack 2 (9.0.0.2) for 9.0
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearCase Fix Pack 3 (9.0.0.3) for 9.0
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearCase Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearCase Fix Pack 4 (9.0.0.4) for 9.0
Rational ClearCase Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearCase Fix Pack 5 (9.0.0.5) for 9.0
Rational ClearCase Fix Pack 6 (9.0.0.6) for 9.0
Rational ClearCase Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearCase Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearCase Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearCase Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearCase Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearCase Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearCase Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearCase Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearCase Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearCase Fix Pack 25 (8.0.1.25) for 8.0.1

APAR status

• Closed as program error.

Error description

• When you are working in an IBM Rational ClearCase dynamic view,
  you may receive a Microsoft STOP error (BSOD) of
  DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) when performing ClearCase
  operations
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of IBM Rational ClearCase dynamic views on Microsoft   *
  * Windows.                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When using a tool such as kdiff to compare file differences  *
  * between versions in two different ClearCase dynamic views on *
  * Microsoft Windows, the user may experience a Microsoft STOP  *
  * error DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A defect in the ClearCase MVFS filesystem which could cause a
  Microsoft STOP error system crash has been corrected in
  ClearCase versions 8.0.0.18, 8.0.1.11, and 9.0.0.1.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE WIN

• Fixed component ID

  5724G2900

Applicable component levels

• R800 PSY

     UP

• R801 PSY

     UP

• R900 PSY

     UP