IBM Support

PI55723: ADTHROWOOMMSGEXCEPT CRASHES

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Under certain conditions out of memory situations may cause a
    crash of the CQRPC process in CQWeb.
    
    The AdThrowOOMMsgExcept is thrown when CQ detects a memory
    allocation failure. It should be robust enough to not crash the
    CQRPC process while reporting the error.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In unexpected circumstances, excessive memory usage can      *
    * cause a ClearQuest "OutOfMemory" error which may result in a *
    * crash.                                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.11 and 9.0.0.1.
    In these circumstances, ClearQuest Out of Memory conditions are
    now handled in such a way as to prevent a crash.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI55723

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-01-20

  • Closed date

    2016-06-13

  • Last modified date

    2016-06-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
14 October 2021