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PI54699: DOCUMENT IMPORT TOOL BEHAVIOR TOWARD OLD_STATE VALUE

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APAR status

  • Closed as program error.

Error description

  • After importing record with ClearQuest Import Tool to update
    fields and state, the value of "old_state" in the Audit Trail
    tab and History tab does not display the state of the execution
    of the Import.
    Information about the Import in knowledgecenter says towards the
    STATE field at the end in the table
    (http://www-01.ibm.com/support/knowledgecenter/SSSH5A_8.0.1/com.
    ibm.rational.clearquest.schema.ec.doc/topics/c_fmt_rectyp_impfil
    e.htm?lang=en) that it is reserved for system fields and the
    field value is validated, but the actions required to reach the
    state are not triggered.
    As the actions to reach the state are not triggered, the Import
    does not honor the state transition matrix and the old_state
    information is then not relevant.
    Documentation should explicit say in the Import section of the
    KnowledgeCenter that when Importing records that include state
    information, the old_state and new_state field of the History
    record will contain what ever state is in the import file.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * IBM Knowledge Center should have better clarification about  *
    * how the ClearQuest import tool handles state values.         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 9.0.0.4
    A Help topic was added to IBM Knowledge Center to clarify the
    import tool's behavior toward old_state values.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI54699

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-12-29

  • Closed date

    2017-03-20

  • Last modified date

    2017-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

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Document Information

Modified date:
16 October 2021