PI54699: DOCUMENT IMPORT TOOL BEHAVIOR TOWARD OLD_STATE VALUE

Rational ClearQuest Fix Pack 4 (9.0.0.4) for 9.0
Rational ClearQuest Fix Pack 5 (9.0.0.5) for 9.0
Rational ClearQuest Fix Pack 6 (9.0.0.6) for 9.0

APAR status

• Closed as program error.

Error description

• After importing record with ClearQuest Import Tool to update
  fields and state, the value of "old_state" in the Audit Trail
  tab and History tab does not display the state of the execution
  of the Import.
  Information about the Import in knowledgecenter says towards the
  STATE field at the end in the table
  (http://www-01.ibm.com/support/knowledgecenter/SSSH5A_8.0.1/com.
  ibm.rational.clearquest.schema.ec.doc/topics/c_fmt_rectyp_impfil
  e.htm?lang=en) that it is reserved for system fields and the
  field value is validated, but the actions required to reach the
  state are not triggered.
  As the actions to reach the state are not triggered, the Import
  does not honor the state transition matrix and the old_state
  information is then not relevant.
  Documentation should explicit say in the Import section of the
  KnowledgeCenter that when Importing records that include state
  information, the old_state and new_state field of the History
  record will contain what ever state is in the import file.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ClearQuest                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IBM Knowledge Center should have better clarification about  *
  * how the ClearQuest import tool handles state values.         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in ClearQuest 9.0.0.4
  A Help topic was added to IBM Knowledge Center to clarify the
  import tool's behavior toward old_state values.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARQUEST WIN

• Fixed component ID

  5724G3600

Applicable component levels

• R801 PSY

     UP