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PI54639: UNABLE TO ACCESS CQWEB 8.0.1.10 WITH IE 8

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Opening CQ Web 8.0.1.10 in IE8 results in a blank page.
    
    The browser reports the following errors:
      Expected identifier, string or number  dojo.js, line 2
    character 1369488
      'dojo' is undefined  cqweb, line 118 character 3
      'dojo' is undefined  cqweb, line 173 character 3
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ClearQuest Web login page can not be opened when using       *
    * Internet Explorer 8.  A blank page is displayed.             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.11 and 9.0.0.1
    ClearQuest Web login page now displays correctly when using
    Internet Explorer.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI54639

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-12-24

  • Closed date

    2016-06-08

  • Last modified date

    2016-06-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
16 October 2021