PI51696: APP IS STUCK ON LOADING SCREEN WHEN RUNNING ON BLACKBERRY 10.

IBM Worklight Interim Fix README for 6.1.0.2

APAR status

• Closed as program error.

Error description

• When running an app on BlackBerry 10, it was found that the app
  is stuck on the loading screen and unable to call an adapter.
  Neither the success nor failure callbacks are being called.
  Trace was collected and revealed the following error:
  
  [10/29/15 20:23:01:335 GMT+05:30] 000001f2 LoginContext  E
  com.worklight.core.auth.impl.LoginContext processRequest
  FWLSE0059E:
  Login into realm 'WLDeviceNoProvisioningLoginModule' failed.
  ORA-01400:
  cannot insert NULL into ("WLS61"."DEVICES"."DEVICE_ID")
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of IBM MobileFirst (Worklight) version 6.1 Blackberry  *
  * 10 applications connecting to the server.                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Users of IBM MobileFirst (Worklight) version 6.1 Blackberry  *
  * 10 applications connecting to the server, notice a HTTP      *
  * Status Code 403.                                             *
  * Server logs show error messages :                            *
  * 000001f2 LoginContext  E                                     *
  * com.worklight.core.auth.impl.LoginContext processRequest     *
  * FWLSE0059E:                                                  *
  * Login into realm 'WLDeviceNoProvisioningLoginModule' failed. *
  * ORA-01400:                                                   *
  * cannot insert NULL into ("WLS61"."DEVICES"."DEVICE_ID")      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * -                                                            *
  ****************************************************************
  

Problem conclusion

• Fixed to ensure that Blackberry 10 devices always send DeviceID
  as part of the request.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MFPF/WORKLIGHT

• Fixed component ID

  5725I4301

Applicable component levels

• R610 PSY

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