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PI50711: TRYING TO LAUNCH WORKSPACE ADVANCED OR REPORT STUDIO IN 10.2.1 WITH GOOGLE CHROME VERSION 46 CAUSES THE BROWSER TO CRASH.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • From Google Chrome:
    
    Aw, Snap!
    
    Something went wrong while displaying this webpage. Closing the
    apps and tabs that you don't need may help by making more memory
    available.
    

Local fix

  • Use an alternative supported browser or Chrome version 41
    through 45.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 10                                                           *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI50711

  • Reported component name

    COG WRKSPC ADV

  • Reported component ID

    5724W12BA

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-16

  • Closed date

    2016-02-16

  • Last modified date

    2016-02-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG WRKSPC ADV

  • Fixed component ID

    5724W12BA

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSC8LAP","label":"Cognos Workspace Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
16 February 2016