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PI50303: CLEARTEAM EXPLORER HANGS WHEN CONNECTING TO CLEARCASE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If you checkout a file in an IBM Rational ClearTeam Explorer web
    view before connecting to ClearCase and then try to connect,
    you will find that ClearTeam Explorer hangs and is unresponsive.
    
    WORKAROUND:
    
    You can connect to ClearCase prior to checking out the file and
    you will not see a hang occur.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of IBM Rational ClearTeam Explorer with a web view.    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If you checkout a file in an IBM Rational ClearTeam Explorer *
    * web view before connecting to ClearCase and then try to      *
    * connect, you will find that ClearTeam Explorer hangs and is  *
    * unresponsive.                                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase 8.0.1.10
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI50303

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-10-09

  • Closed date

    2015-12-10

  • Last modified date

    2015-12-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R801 PSY

       UP

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Document Information

Modified date:
10 December 2015