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PI50102: A REFCOUNT THREAD SAFETY ISSUE CAUSES A CRASH OF THE CQRPC PROCESS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Under certain conditions a refcount thread safety issue causes a
    crash of
    the cqrpc process
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ClearQuest web experiences instability under heavy loads.    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.11 and 9.0.0.1.
    ClearQuest web stability has been improved under heavy loads.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI50102

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-07

  • Closed date

    2016-06-10

  • Last modified date

    2016-06-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
16 October 2021