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PI49914: EXCEL ADD-IN ONLY WORKS WHEN ALL OTHER EXCEL AND COM A

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Customer is receiving error message when using excel addin with
    other COM-Addins enabled.
    
    Invalid index. [Exception from HRESULT: 0x8002000B
    [DISP_E_BADINDEX]]
    Example of conflicting addins
    ThinkCell
    IFS
    Acrobat Addin
    BlueTooth
    

Local fix

  • Deactivate other COM-Addins.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Controller  10.2.1 Fix Pack 2          *
    ****************************************************************
    

Problem conclusion

  • Code fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI49914

  • Reported component name

    COG CONTROLLER

  • Reported component ID

    5724W24CO

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-05

  • Closed date

    2015-11-10

  • Last modified date

    2015-11-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG CONTROLLER

  • Fixed component ID

    5724W24CO

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC7SN5","label":"Controller"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
10 November 2015