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PI49411: ANALYTICS SERVER NEEDS CONSISTENCY AMONG IOS DEVICES. CONFUSES CUSTOMERS ON THE LABELING OF DEVICES.

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APAR status

  • Closed as program error.

Error description

  • Some places iOS devices show up with the iOS identifier as the
    iOS model. Others it shows up as the iOS generation.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * This impacts users of the MobileFirst Platform Operational   *
    * Analytics console who wish to gather information about       *
    * devices from the "Device Search" tab.                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * On the "Device Search" tab, users who select a device entry  *
    * from the search results may see differing model versions     *
    * between the information present in the search results table  *
    * and the "Device Information" table.  While this information  *
    * is not inaccurate (i.e. the two strings represent the same   *
    * iOS device model), this differing information is possibly    *
    * misleading to the user.                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * -                                                            *
    ****************************************************************
    

Problem conclusion

  • In the "Device Information" table, two redundant columns were
    removed: Model and OS Version.  These columns were redundant,
    and the "Model" column was sometimes showing differing
    information. Therefore to avoid confusion, these columns were
    removed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI49411

  • Reported component name

    MFPF/WORKLIGHT

  • Reported component ID

    5725I4301

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-09-25

  • Closed date

    2015-10-07

  • Last modified date

    2015-10-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MFPF/WORKLIGHT

  • Fixed component ID

    5725I4301

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSZH4A","label":"IBM Worklight"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"700","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 October 2021