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PI48382: CQRPC MAY CRASH IF THERE IS NOT ENOUGH DISK SPACE TO CREATE ATTACHMENT DOWNLOAD TEMPORARY FILES

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • CQWeb needs to created temporary files when users download
    attachments. Under certain conditions the lack of the necessary
    disk space may result in the crash of the cqrpc process.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * There was an issue with stability of ClearQuest Web when     *
    * users encountered issues downloading attachments.            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.11 and 9.0.0.1.
    ClearQuest Web attachment downloading has been made more robust.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI48382

  • Reported component name

    CQ&CQ MSITE WIN

  • Reported component ID

    5724G3800

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-09-09

  • Closed date

    2016-06-10

  • Last modified date

    2016-06-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CQ&CQ MSITE WIN

  • Fixed component ID

    5724G3800

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
15 October 2021