IBM Support

PI47118: UNABLE TO UPDATE EXISTING EXTENSION BUNDLES IN IBM SPSS STATISTICS V23 IF RUNNING ON WINDOWS 10

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • I'm using IBM SPSS Statistics v23 and recently upgraded my
    operating system to Windows 10.  I use extension bundles and
    just tried to upgrade my existing installed bundles by selecting
    Utilities->Extension Bundles->Download and Install Extension
    Bundles.  I selected a bundle that showed a more recent "Latest
    Version", took the default to "Download and install selected
    extension bundles", and clicked OK.  I then received the
    following error:
    
    SPSSINC RAKE:Cannot install extension bundle to any of the
    specified locations:Please see
    Help.[C:\ProgramData\IBM\SPSS\Statistics\23\extensions,
    C:\Users\xxx\AppData\Local\IBM\SPSS\Statistics\23\extensions,
    C:\PROGRA~1\IBM\SPSS\STATIS~1\23\extensions]
    

Local fix

  • This is an issue resulting from more restrictive permissions
    being required by Windows 10 to modify the folder where
    extension bundles are stored. Applying the next IBM SPSS
    Statistics 23 Fix Pack will upgrade all the pre-installed
    extensions to the latest releases, and you should be able to
    continue installing new extensions from the catalog, just not
    able to upgrade any you've already installed. We are working on
    a more robust solution and expect to provide it in a future
    release.
    
    A workaround is to create the following System Environment
    variables and folders prior to installing SPSS Statistics
    Client:
    SPSS_CDIALOGS_PATH=C:\dlg
    SPSS_EXTENSIONS_PATH=n:\extcommon;c:\extcommon
    
    * Where C:\dlg, N:\extcommon;C:\extcommon are existing folders
    on your local file system.
    * Use of separate paths can minimize permissions problems.
    
    If you've already installed Statistics and are now failing to
    update with 23.0-FP2 (or from the Utilities menu), it is
    possible to:
    1) Create the alternative paths
    2) Create the System Environment Variables
    3) Run the extension bundle installer from Utilities  or run the
    Statistics 23.0 FP2 installer to install, recreate, update your
    extensions.
    
    
    An alternate workaround involves the editing of your Windows
    Registry by completely disabling the UAC feature of Windows.
    This involves locating and editing the value of the 'EnableLUA'
    registry key. Please search online for articles on how this can
    be achieved.
    
    ** Disclaimer **
    Manually editing Registry Keys is done at the end-user's own
    risk. Ensure you have a backup and restoration plan regarding
    your Registry on the unlikely event of an error occurring when
    making this change.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * This affects all users of IBM SPSS Statistics.               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * UNABLE TO UPDATE EXISTING EXTENSION BUNDLES IN IBM SPSS      *
    * STATISTICS V23 IF RUNNING ON WINDOWS 10                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM SPSS Statistics 24.0 in order to resolve this *
    * issue.                                                       *
    ****************************************************************
    

Problem conclusion

  • This issue has been resolved in IBM SPSS Statistics 24.0.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI47118

  • Reported component name

    SPSS STATISTICS

  • Reported component ID

    5725A54ST

  • Reported release

    M00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-08-18

  • Closed date

    2016-03-20

  • Last modified date

    2016-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SPSS STATISTICS

  • Fixed component ID

    5725A54ST

Applicable component levels

  • RM00 PSY

       UP

  • RN00 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCQ88K","label":"Statistics Desktop"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"22.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
20 March 2016