PI46069: WHEN HPEL LOG FILE PATH IS CHANGED, ISADC CANNOT ACQUIRE HPEL LOGS

8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21

APAR status

• Closed as program error.

Error description

• When the HPEL log directory path is changed to something other
  than the default, the ISADC is unable to gather the logs from
  the newly specified location
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  All users of IBM WebSphere Application      *
  *                  Server IBM Support Assistant Data           *
  *                  Collector (ISADC)                           *
  ****************************************************************
  * PROBLEM DESCRIPTION: The ISADC is unable to collect the      *
  *                      HEPL logs, if default path is changed.  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  When the HPEL log directory path is changed to something other
  than the default, ISADC is unable to gather the logs from the
  newly specified location
  

Problem conclusion

• Fixed to include newly specified location for HPEL logs. ISADC
  will now acquire if default path is changed.
  
  The fix for this APAR is currently targeted for inclusion in
  fix pack 8.5.5.9.  Please refer to the Recommended Updates
  page for delivery information:
  http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEBS APP SERV N

• Fixed component ID

  5724H8800

Applicable component levels

• R850 PSY

     UP