IBM Support

PI45911: JOB FAILED WITH QE-DEF-0260 FOR NON-ENGLISH EXPRESSION

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Issue is affecting Cognos 10.2 and up versions.
    
    Symptoms:
    - Intermittent error QE-DEF-0260 Parsing error.
    - Package may be using a non-English design language in FM. Some
    of the languages affected: Chinese, Korean, Russian, Spanish,
    Portuguese.
    - In most cases, the error will affect Event Studio agents.
    
    The system will run fine for some time and intermittently a
    BibusTKServerMain  process will be launched in a 'bad state',
    then all requests (reports) send to that bibus will fail with
    parsing error QE-DEF-0260. When observing the parsing error you
    see that the query item name is missing the closing bracket:
    
    QE-DEF-0260 Parsing error before or near position: 48 of:
    "[Sales (query).[Order method.[Order method type"QE-DEF-0261
    QFWP - Parsing text: [Sales (query).[Order method.[Order method
    type
    
    Please note that while the problem affects packages with
    non-English design language, once a Bibus is in a bad state, all
    reports will fail with the same error.
    
    Restarting services or killing all running bibus processes will
    temporarily resolve the problem.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 9                                                            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI45911

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    A20

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-07-29

  • Closed date

    2016-01-26

  • Last modified date

    2016-01-26

  • APAR is sysrouted FROM one or more of the following:

    PI45807

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
26 January 2016