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PI44868: UPGRADING THE INTERNAL RTC 4.0.1 TO RTC 4.0.7 FAILS IN RATIONAL ASSET MANAGER 7.5.2.2 WITH ORACLE AND SQL SERVER DATABASE

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APAR status

  • Closed as fixed if next.

Error description

  • Attempting to use Rational Asset Manager ram.setup 7.5.2.2 in
    order to upgrade the internal Rational Team Concert from version
    4.0.1 to version 4.0.7 results in Failure.
    
    You may see the following error message in the log files:
    "CRJAZ0106I The server is temporarily unavailable, the request
    for the
    URL "/ramccm/service/com.ibm.team.repository.common.internal.
    IRepositoryRemoteService" was denied. Please retry again later,
    or if
    the error persists, contact your server administrator."
    
    or
    "Caused by: java.lang.RuntimeException: CRJAZ1050E The version
    
    of the installed server does not match the version of the
    
    repository database. For more information, open the help and
    
    search for "Migrating databases".
    
    If you are using Oracle Database Server or Microsoft SQL Server,
    the JDBC jar does not properly get copied to 4.0.7 folder.
    

Local fix

  • You may manually copy the correct JDBC driver to your 4.0.7
    folder and update your environment variable to reflect the
    location of the JDBC jar.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * setup                                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * RAM setup did not copy jdbc jar file to RTC home. This would *
    * cause database migration fail.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI44868

  • Reported component name

    RATL ASSET MGR

  • Reported component ID

    5724R4200

  • Reported release

    752

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-07-13

  • Closed date

    2016-01-17

  • Last modified date

    2016-01-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R752 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"752","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 April 2022