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PI44205: INCORRECT ANALYTICS DATA REPORTED FOR OPERATING SYSTEM AND DEVICE MODEL IN SOME CASES FROM MOBILEFIRST OPERATIONS SERVER.

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APAR status

  • Closed as program error.

Error description

  • In some cases, an the value reported for device operating system
    and device model are interchanged when analytics data is
    reported from the MobileFirst operations server.  This can
    result in inaccurate statistics in some charts in the analytics
    data store, and may also result in strange values appearing in
    the pull-down menus in the interactive parts of the MobileFirst
    analytics web console.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Visitors to the MobileFirst Analytics console may see        *
    * unexpected data in some interactive site elements as well as *
    * incorrect statistics.                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The device operating system and device model information was *
    * transposed in one of the analytics report sources from the   *
    * MobileFirst operations server.  This transposed data         *
    * resulted in a data integrity problem in the analytics data   *
    * store such that a device model would appear in a pull-down   *
    * menu for device operating system and vice versa.  The        *
    * transposition also affected the accuracy of the data query   *
    * results and therefore produced misleading information in the *
    * charts on the analytics console.                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the ifix associated with this APAR that corrects the   *
    * reporting source.                                            *
    ****************************************************************
    

Problem conclusion

  • The transposition problem is fixed such that the device
    operating system and device model are indeed in the correct
    positions in the documented stored in the analytics data store.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI44205

  • Reported component name

    MFPF/WORKLIGHT

  • Reported component ID

    5725I4301

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-07-01

  • Closed date

    2015-07-27

  • Last modified date

    2015-07-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MFPF/WORKLIGHT

  • Fixed component ID

    5725I4301

Applicable component levels

  • R700 PSY

       UP

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Document Information

Modified date:
16 October 2021