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PI43683: CQWEB CQRPC PROCESS CRASHES IN "CQRPC::CHECKEDDYNAMICCAST" WHILE DOING A CQ FTS OPERATION

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APAR status

  • Closed as program error.

Error description

  • Under heavy load, cqrpc processes can sometimes crash while
    doing a CQ FTS operation.
    
    Typically here's where the crash occurs in the stack trace
    
    CqRpc::CheckedDynamicCast<CqRpc::ExecuteFullTextSearchIter::Sear
    chState, CqRpc::StateItem> (b=0xb9e61e18,dclass_name=0x8158f0a
    "SearchState")
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ClearQuest Web has issues with stability that could result   *
    * in a cqrpc crash in "CqRpc::CheckedDynamicCast".             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.9.
    The cqrpc crash in "CqRpc::CheckedDynamicCast" has been fixed.
    The stability of ClearQuest Web has improved.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI43683

  • Reported component name

    CQ&CQ MSITE WIN

  • Reported component ID

    5724G3800

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-24

  • Closed date

    2015-09-22

  • Last modified date

    2015-09-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CQ&CQ MSITE WIN

  • Fixed component ID

    5724G3800

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
14 October 2021