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PI43570: UNABLE TO SEND PUSH NOTIFICATION TO ANDROID BY USER IDENTIFIER AFTER ITS CHANGED

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APAR status

  • Closed as program error.

Error description

  • Push Notifications can be targeted for a user. The same
    application on the same android device can connect with a
    different
    userId. When this happens the Push notification couldn't be sent
    to the new userId.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * The users of MobileFirst Android client who switch the user  *
    * login                                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The issue occurs due to the change in the userId and not the *
    * token. The device token changes where captured by the Push   *
    * component of the MobileFirst Server but not the userId       *
    * changes.                                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * -                                                            *
    ****************************************************************
    

Problem conclusion

  • The fix ensures that the userId of the device registration is
    matched and updated if required hence ensure that the current
    userId is kept updated in the push component of the MobileFirst
    Server.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI43570

  • Reported component name

    MFPF/WORKLIGHT

  • Reported component ID

    5725I4301

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-23

  • Closed date

    2015-07-01

  • Last modified date

    2015-07-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MFPF/WORKLIGHT

  • Fixed component ID

    5725I4301

Applicable component levels

  • R700 PSY

       UP

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Document Information

Modified date:
14 October 2021