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PI41731: ISSUE WITH PERL DUMPER PACKAGE IN CQ 8.0.0.14

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Perl script fails with ClearQuest 8.0.0.14 and gives the
    following error-
    
    CRMUD0082E Execution of a hook failed during the action
    Activate.  It
    was the ACTION_ACCESS_CONTROL hook attached to the ALMTask
    "alm00316980".  The reason for the failure was:
    Data::Dumper object version 2.154 does not match
    $Data::Dumper::VERSION
    2.121 at
    /opt/IBM/RationalSDLC/clearquest/../common/lib/perl5/5.8.6/aix-
    multi/DynaLoader.pm line 253.
    Compilation failed in require at (eval 2) line 3341.
    BEGIN failed--compilation aborted (in cleanup) Data::Dumper
    object
    version 2.154 does not match $Data::Dumper::VERSION 2.121 at
    /opt/IBM/RationalSDLC/clearquest/../common/lib/perl5/5.8.6/aix-
    multi/DynaLoader.pm line 253.
    Compilation failed in require at (eval 2) line 3341.
    BEGIN failed--compilation aborted at (eval 2) line 3341. at
    /usr/tools/bin/ClearQuest/ALMWorkFlowAutomation/alm_integrator.p
    l line
    947.
    
    The same script was working fine with ClearQuest 8.0.0.13.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Running certain perl scripts including                       *
    * ‹¯¨/usr/tools/bin/ClearQuest/ALMWorkFlowAutomation/alm_integ *
    * rator.pl can fail with the error:                            *
    * CRMUD0082E Execution of a hook failed during the action      *
    * Activate                                                     *
    * Data::Dumper object version 2.154 does not match             *
    * $Data::Dumper::VERSION 2.121                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.0.15.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI41731

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-05-26

  • Closed date

    2015-06-29

  • Last modified date

    2015-06-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
29 June 2015