PI41260: The ClassNotFoundException for the com.ibm.ws.ffdc.impl.ConfigurationHelper class can occur when

APAR status

• Closed as program error.

Error description

• Using the class, FullRASDelegateImpl, from the
  wsobjectgrid.jar file or the wsogclient.jar file causes the
  following exception:
  
  [4/24/15 17:53:34:192 CEST] 0000006f webapp E
  com.ibm.ws.webcontainer.webapp.WebApp
  commonInitializationFinally
  SRVE0266E: Error occured while initializing servlets: {0}
  javax.servlet.UnavailableException:
  Unexpected exception during REST service initialization. The
  service is unavailable.
  at com.ibm.ws.xs.rest.RestServlet.init(RestServlet.java:152)
  at javax.servlet.GenericServlet.init(GenericServlet.java:161)
  at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.init(ServletWrapp
  er.java:338)
  at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.init
  (ServletWrapperImpl.java:168)
  at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.loadOnStartupChec
  k(ServletWrapper.java:1363)
  at
  com.ibm.ws.webcontainer.webapp.WebApp.doLoadOnStartupActions(Web
  App.java:606)
  at
  com.ibm.ws.webcontainer.webapp.WebApp.commonInitializationFinall
  y(WebApp.java:576)
  at
  com.ibm.ws.webcontainer.webapp.WebAppImpl.initialize(WebAppImpl.
  java:425)
  at
  com.ibm.ws.webcontainer.webapp.WebGroupImpl.addWebApplication
  (WebGroupImpl.java:88)
  at com.ibm.ws.webcontainer.VirtualHostImpl.addWebApplication
  (VirtualHostImpl.java:169)
  at
  com.ibm.ws.webcontainer.WSWebContainer.addWebApp(WSWebContainer.
  java:749)
  at com.ibm.ws.webcontainer.WSWebContainer.addWebApplication
  (WSWebContainer.java:634)
  at com.ibm.ws.webcontainer.component.WebContainerImpl.install
  (WebContainerImpl.java:426)
  at com.ibm.ws.webcontainer.component.WebContainerImpl.start
  (WebContainerImpl.java:718)
  at com.ibm.ws.runtime.component.ApplicationMgrImpl.start
  (ApplicationMgrImpl.java:1175)
  at com.ibm.ws.runtime.component.DeployedApplicationImpl.
  fireDeployedObjectStart(DeployedApplicationImpl.java:1370)
  at com.ibm.ws.runtime.component.DeployedModuleImpl.start
  (DeployedModuleImpl.java:639)
  at com.ibm.ws.runtime.component.DeployedApplicationImpl.start
  (DeployedApplicationImpl.java:968)
  at
  com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication
  (ApplicationMgrImpl.java:774)
  at com.ibm.ws.runtime.component.ApplicationMgrImpl.start
  (ApplicationMgrImpl.java:2182)
  at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start
  (CompositionUnitMgrImpl.java:445)
  at com.ibm.ws.runtime.component.CompositionUnitImpl.start
  (CompositionUnitImpl.java:123)
  at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start
  (CompositionUnitMgrImpl.java:388)
  at
  com.ibm.ws.runtime.component.CompositionUnitMgrImpl.access$500
  (CompositionUnitMgrImpl.java:116)
  at
  com.ibm.ws.runtime.component.CompositionUnitMgrImpl$CUInitialize
  r.run(CompositionUnitMgrImpl.java:994)
  at
  com.ibm.wsspi.runtime.component.WsComponentImpl$_AsynchInitializ
  er.run(WsComponentImpl.java:502)
  at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1862)
  
  Caused by: java.lang.NoClassDefFoundError:
  com.ibm.ws.ffdc.impl.ConfigurationHelper
  at com.ibm.ws.objectgrid.util.FullRASDelegateImpl.initializeFFDC
  (FullRASDelegateImpl.java:514)
  at
  com.ibm.ws.xs.rest.ObjectGridAdapter.<init>(ObjectGridAdapter.ja
  va:106)
  at com.ibm.ws.xs.rest.RestServlet.init(RestServlet.java:115)
  ... 26 more
  Caused by: java.lang.ClassNotFoundException:
  com.ibm.ws.ffdc.impl.ConfigurationHelper
  at java.net.URLClassLoader.findClass(URLClassLoader.java:434)
  at
  com.ibm.ws.bootstrap.ExtClassLoader.findClass(ExtClassLoader.jav
  a:204)
  at java.lang.ClassLoader.loadClassHelper(ClassLoader.java:688)
  at java.lang.ClassLoader.loadClass(ClassLoader.java:667)
  at
  com.ibm.ws.bootstrap.ExtClassLoader.loadClass(ExtClassLoader.jav
  a:119)
  at java.lang.ClassLoader.loadClass(ClassLoader.java:650)
  ... 29 more
  

Local fix

• Add  com.ibm.ws.ffdc.impl  to the exported packages in the
  MANIFEST.MF of  com.ibm.ws.runtime.jar  and  com.ibm.ffdc.jar
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of eXtreme Scale who use are using    *
  *                  the REST data service installed in a        *
  *                  WebSphere Application Server environment.   *
  ****************************************************************
  * PROBLEM DESCRIPTION: The REST data service function          *
  *                      incorrectly initializes FFDC in a       *
  *                      WebSphere Application Server            *
  *                      environment.                            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The FFDC initialization logic in the REST data service was
  updated to no longer run in a WebSphere Application Server
  environment.
  

Problem conclusion

• An interim fix is available upon request for this APAR.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WS EXTREME SCAL

• Fixed component ID

  5724X6702

Applicable component levels

• R860 PSY

     UP