APAR status
Closed as fixed if next.
Error description
You may observe a blank page being displayed when attempting add a user to the Access Control black/white list in RAM 7.5.2.2 (Administration > Configuration > Add user to Access Control [Black|White] list). This can occur if there is a failure to add the user to the list and an exception may be present in the logs; such a failure can occur if information about the registered RAM user conflicts with LDAP registry information.
Local fix
You must first resolve any user conflicts, then you can try refreshing the page and attempt to add the user to the desired list.
Problem summary
**************************************************************** * USERS AFFECTED: * * report * **************************************************************** * PROBLEM DESCRIPTION: * * You may observe a blank page being displayed when attempting * * add * * a user to the Access Control black/white list in RAM 7.5.2.2 * * (Administration > Configuration > Add user to Access Control * * [Black|White] list). This can occur if there is a failure * * to * * add the user to the list and an exception may be present in * * the * * logs; such a failure can occur if information about the * * registered RAM user conflicts with LDAP registry * * information. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PI37282
Reported component name
RATL ASSET MGR
Reported component ID
5724R4200
Reported release
752
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-03-18
Closed date
2015-07-05
Last modified date
2015-07-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R752 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"752","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
05 July 2015