PI36313: RCSA ALIGNMENT HELPER UTILITY ERROR CAUSED BY LINE BREAKS

APAR status

• Closed as Permanent restriction.

Error description

• If the control object of the entity has a description text with
  a line break, this causes the RCSA Alignment Helper utility to
  render erroneously.
  
  
  
  
  Prerequisites:
  
  OP 7.0.0.3.1 with modules installed
  
  Set up RCSA Helpers
  1.	Login to the UI as an administrator eg.
  OpenPagesAdministrator
  2.	Click on Reporting -> Fastmap -> Fastmap Import
  3.	On the Modules Media, browse to optional\RCSA_Staging_Data
  (excel file also attached to this template)
  4.	Select RCSA-PAHelper-Staging-Data.xls
  5.	Click Import Data
  6.	Once complete, close Fastmap window
  7.	Navigate to Administration -> Settings
  8.	Expand to OpenPages | Solutions | ORM | Helpers | RCSA |
  Alignment
  9.	Set Removed Control Path to /RCSA Staging Hierarchy/Staging
  Risk
  10.	Set Removed Process Path to /RCSA Staging Hierarchy
  11.	Set Removed Risk Path to /RCSA Staging Hierarchy/Staging
  Process
  
  Create basic entity structure and assign to profile
  
  1.	Log into the OpenPages UI as an administrator (eg.
  OpenPagesAdministrator)
  2.	Navigate to Administration -> Profiles
  3.	Click on OpenPages ORM 7.0.0. Master
  4.	Scroll down to the bottom and click on the Associate button
  under Associated Users
  5.	Select OpenPagesAdministrator and click Associate
  6.	Navigate to Organization -> Business Entities
  7.	Click on the Add New button
  8.	Enter Ent01 as the name, and set In RCSA Scope to Yes, then
  click Create
  9.	Navigate to Organization -> Business Entity Overview
  10.	Click on the Ent01 entity
  11.	Click on Preferences on the left nav bar
  12.	On the right, click on Actions and select Add a New
  Preference?
  13.	Enter Pref01 as the name, ORM as the preference type, and
  fill in any other required fields, then click save
  14.	Click on Processes on the left nav bar
  15.	On the right, click on Actions and select Add a New Process?
  16.	Enter Proc01 as the name, and fill in any other required
  fields, then click save
  17.	Click into the Proc01 process
  18.	Click on Risks on the left nav bar
  19.	On the right, click on Actions and select Add a New Risk?
  20.	Enter Risk01 as the name, and fill in any other required
  fields, then click save
  21.	Click into the Risk01 risk
  22.	Click on Controls on the left nav bar
  23.	On the right, click on Actions and select Add a New Control?
  24.	Enter Cont01 as the name, and fill in any other required
  fields, then click save
  
  Steps to Reproduce:
  
  1.	Log into the OpenPages application server as an administrator
  
  2.	Navigate to Reporting -> Administrative Utilities -> RCSA
  Launch Utility
  3.	On the pop-up, click on the Ent01 entity, then click the Yes
  button
  4.	Fill in a start date, end date, and a guidance, then click
  the Submit button
  5.	Once complete, an RA will be created.
  6.	Click on the newly created RA link. You will be brought to
  the detail page.
  7.	Click on the RCSA Alignment Helper link for this RA. A pop-up
  will display with the correct number of processes displayed. If
  you save, then you will receive a ?RCSA process has been
  started? message.
  
  8.	Close all pop-up windows and navigate to Assessments ->
  Controls on the main UI page
  9.	Enter Con in the quick filter and press enter
  10.	Click on the Cont01 object
  11.	On the right, click on Actions and select Edit this Control
  12.	On the Description field, enter some text with a carriage
  return, then click save
  13.	Navigate to Organization -> Business Entity Overview
  14.	Click on Ent01
  15.	On the left nav bar, click on Risk Assessments
  16.	Click on the previously generated RA
  17.	Click on the RCSA Alignment Helper link for this RA. A
  pop-up will display, now with an extra row for Processes. If you
  attempt to save, you will receive an error similar to ?For input
  string: ?Test??
  
  
  Expected Results:
  
  RCSA Alignment Helper should complete successfully and be able
  to handle text with carriage returns.
  
  Actual Results:
  
  The RCSA Alignment Helper fails to handle the Description text
  of the control with carriage returns, causing the utility to
  produce inconsistent results and fail to run properly.
  
  Error Message:
  
  ?For input string: ?Test?? on the screen.
  
  Aurora.log shows:
  
  04 Mar 2015 14:49:45,765
  ERROR RCSAProcessAlignmentHelper on LocalOP
  Error creating associations in RCSA Alignment Helper
  java.lang.NumberFormatException: For input string: "Test""
  [WebContainer : 1](RCSAProcessAlignmentHelper.java:519)
  
  04 Mar 2015 14:49:46,030
  ERROR  on
  Exception occured in checkOwnerDefined method:
  java.lang.NumberFormatException: For input string: "Test""
  [WebContainer : 1](RCSAProcessAlignmentHelper.java:963)
  
  04 Mar 2015 14:49:46,030
  ERROR  on
  Exception occured in RCSAProcessAlignmentHelper saveProcessData
  method: java.lang.NumberFormatException: For input string:
  "Test""
  [WebContainer : 1](RCSAProcessAlignmentHelper.java:945)
  
  04 Mar 2015 14:49:46,030
  ERROR  on
  Exception occured in RCSAProcessAlignmentHelper
  saveAndUpdateProcessData method:
  java.lang.NumberFormatException: For input string: "Test""
  [WebContainer : 1](RCSAProcessAlignmentHelper.java:716)
  
  04 Mar 2015 14:49:46,046
  ERROR  on
  Exception occured in helper saveProcessData method:
  java.lang.NumberFormatException: For input string: "Test""
  [WebContainer : 1](_OPS_5F_PA_5F_Helper_5F_Extension.java:165)
  

Local fix

• Remove line breaks in the description text.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * OpenPages Users                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * SOLUTIONS MODULE VERSION OF THE RCSA ALIGNMENT HELPER        *
  * UTILITY ERROR CAUSED BY LINE BREAKS                          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• There is a workaround for this, which is to remove line breaks
  in the description text.  We will look to correct this in the
  Task Focused UI, but we will not be correcting this in the
  existing helper.  Although we acknowledge this is a real APAR
  Defect in the OpenPages product, we do not think we will be able
  to fix this within the next 18-24 months. At this time, we are
  closing this APAR Defect as No Plan To Fix due to that reason.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels