PI35947: [wi 109080]INTERNET EXPLORER V10 CANNOT ADD A PICTURE OR LIN IN RICH-TEXT AREA IN THE SUBMIT PAGE.

Rational Asset Manager Fix Pack 3 (7.5.2.3) for 7.5.2
Rational Asset Manager Fix Pack 4 (7.5.2.4) for 7.5.2
Rational Asset Manager 7.5.3
Rational Asset Manager 7.5.3.1
Rational Asset Manager 7.5.3.2
Rational Asset Manager 7.5.3.3
Rational Asset Manager 7.5.4
Rational Asset Manager 7.5.4.1
Rational Asset Manager 7.5.4.2
Rational Asset Manager 7.5.4.3
Rational Asset Manager 7.5.4.4
Rational Asset Manager 7.5.4.5
Rational Asset Manager 7.5.4.6
Rational Asset Manager 7.5.4.7
Rational Asset Manager 7.5.4.9
Rational Asset Manager 7.5.4.8
Rational Asset Manager 7.5.4.10

APAR status

• Closed as fixed if next.

Error description

• Internet Explorer v10 cannot add a picture or link in rich-text
  area in the submit page: screen goes grey and user cannot
  continue.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * web                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * From ER:                                                     *
  * try to create a new asset and then in the description rich   *
  * text editor try to insert a picutre.                         *
  * In Firefox it works fine.                                    *
  * IE 8 gives a black screen and IE 10 gives a gray one and     *
  * hangs there (if the OS locale is none english)               *
  *                                                              *
  * Doing F12 and trying to see what is going on it stops at     *
  * this code.                                                   *
  * SCRIPT5007: Unable to get property 'artifact_tab_label' of   *
  * undefined or null reference                                  *
  * plugin.js, line 54 character 11                              *
  *                                                              *
  * ¶ // Add a new tab                                           *
  * => def.addContents({                                         *
  * ¶ id: 'ramimage_artifacts',                                  *
  * ¶ label: editor.lang.ram.artifact_tab_label,                 *
  * ¶ elements: [                                                *
  *                                                              *
  *                                                              *
  * I did not reproduce it on IE8. It looks like it's an IE10    *
  * issue.                                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R752 PSY

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