IBM Support

PI35312: BUTTONS IN PARENT/CHILD CONTROL IN CLEARQUEST RECORD ARE DISABLED WHEN OPENED IN CLEARTEAM EXPLORER

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APAR status

  • Closed as program error.

Error description

  • When an IBM Rational ClearQuest record with this control is
    opened in ClearQuest Eclipse, ClearQuest Client for Windows or
    ClearQuest Web, the buttons are enabled after selecting Actions
    > Modify.  However, the control and its associated buttons
    remain disabled after opening the record in the ClearQuest node
    of ClearTeam Explorer  and selecting Actions > Modify.
    
    The Parent/Child control has three associated buttons:  Add,
    Remove and Create.
    The Parent/Child control and the Add, Remove & Create buttons on
    it are disabled (greyed-out).
    
    Workaround:
    None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of IBM Rational ClearTeam Explorer.                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When working with a ClearQuest record in IBM Rational        *
    * ClearTeam Explorer, History tab data is not correctly        *
    * displayed.  Also, after selecting the modify action the add, *
    * remove and create buttons are not enabled.                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This issue has been fixed in ClearCase versions 8.0.0.16 and
    8.0.1.9
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI35312

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-02-18

  • Closed date

    2015-09-17

  • Last modified date

    2015-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R800 PSY

       UP

  • R801 PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801"}]

Document Information

Modified date:
17 June 2021