PI35159: DOCUMENTED PROCEDURE TO INSTALL BIRT WEB ARCHIVE ON WAS BREAKS ACCESS TO CTE VIA IHS

Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1

APAR status

• Closed as program error.

Error description

• Installing BIRT application on WAS as part of the Report
  Launcher setup produces a plugin  configuration file that misses
  the previously existing ClearCase related entries (ccrc/CTE)
  
  
  Steps to reproduce or if has been reproduced on VM image, link
  to image
  
  1. Start with a CQ 8.0.1.x cqweb installation, including the
  Report launcher component. Note that the file plugin.cfg.xml
  includes the appropriate entries to access the cqweb
  application:
  
  ...jsessionid" Name="/cqweb/*"/>...
  
  2. Install the CCRC WAN Server component and its required
  components (Local Views,...,). Note that now new plugin.cfg.xml
  includes both the cqweb and CTE relevant entries (
  
  ...jsessionid" Name="/ccrc/*"/>...
  
  3. Now proceed to setup report launcher. As part of this setup
  you need to install the BIRT web package on the cqweb profile as
  documented in:
  
  http://pic.dhe.ibm.com/infocenter/cqhelp/v8r0m0/topic/com.ibm.ra
  tional.clearquest.reporting.doc/topics/t_rpt_rl4birt_instal_on_W
  AS.htm
  
  After completing this, the new  plugin.cfg.xml includes
  correctly the entry to route requests related to the BIRt
  application jsut installed:
  
  ...jsessionid" Name="/birt/*"/>...
  
  but it misses the ccrc entry. To be able to restore normal
  access to CTE, the adimistrator must manually edit the file in
  order to set all the necessary entries.
  
  
  
  The documentation should be updated explaining what additional
  steps are needed if there also have other rational applications
  (typically ccrc) hosted in other WAS profiles in the same
  server.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ClearQuest Report Launcher                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * After configuring the BIRT runtime with ClearQuest Report    *
  * Launcher, the WebSphere "plugin-cfg.xml" file loses its CCRC *
  * WAN Server mapping context.  The documentation should be     *
  * updated explaining what additional steps are needed if are   *
  * other Rational applications (typically CCRC) are hosted in   *
  * other WAS profiles on the same server.                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in ClearQuest 8.0.0.17 and 8.0.1.10.
  Technote #196891 has been created explaining the additional
  steps needed after configuring BIRT runtime with ClearQuest
  Report Launcher if there are other Rational applications hosted
  in other WAS profiles.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARQUEST WIN

• Fixed component ID

  5724G3600

Applicable component levels

• R801 PSY

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