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PI32597: DIRECT UPDATE RESULTS IN A HANG OF THE APPLICATION.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • A user launches an app and is informed that an update is
    available.  When the update is initiated, no progress bar is
    displayed.  The app relaunches and the splash screen hangs.
    The user needs to close and relaunch the app in order for it to
    work.  At this time, it is found that the update was successful.
    

Local fix

  • Close the in app web page before update
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users who uses in app browser, MFP version 6.1 and iOS 7.1   *
    * while doing direct update                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * app crashes upon direct update                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * -                                                            *
    ****************************************************************
    

Problem conclusion

  • the user should close the in app browser before direct update if
    he wants it to reopen after direct update but the application
    won't crash anymore
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI32597

  • Reported component name

    WL/MFPF CONSUME

  • Reported component ID

    5725I4301

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-01-12

  • Closed date

    2015-01-15

  • Last modified date

    2015-01-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WL/MFPF CONSUME

  • Fixed component ID

    5725I4301

Applicable component levels

  • R610 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSZH4A","label":"IBM Worklight"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"610","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 October 2021