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PI31469: CHINESE LOCALE IMPACTS TYPE-AHEAD BEHAVIOR IN WINDOWS CLIENT (COMMA CHARACTER IGNORED)

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APAR status

  • Closed as program error.

Error description

  • In Clearquest 8.0.x.y changing the language for non-unicode
    programs from English to Chinese affects the behavior of the
    type ahead feature in the Wondows client.
    This has been reported for drop-down list boxes set with the
    "auto-sort" option, but it may be affecting also other control
    types.
    The problem, reproduced with a modified sample database, is that
    "comma" characters seem to be ignored by the tpe-ahead feature
    when the language for non-unicode programs is set to Chinese
    (PRC) instead of English. With English set, the comma
    participates correctly in the type-ahead, just like any other
    character.
    For example, if you have entries "Smith, Adam" and "Smith,
    John", typing "Smith, J" brings "Smith, John" to the value box
    if the locale (language for non-unicode programs) is set to
    English, but it returns "Smith, Adam" (as if you had only typed
    "Smith") with Chinese.
    Tis issue is only reproducible in 8.0.x.y. In CQ 7 the change in
    this OS regional setting did not have an impact on this use
    case.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Windows Client                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If you change your Windows Display Language setting to       *
    * something other than the default, the ClearQuest Windows     *
    * Client type ahead feature for drop-down list box controls    *
    * does not work for characters like period (.) and comma (,).  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.11 and 9.0.0.1.
    ClearQuest Windows Client type ahead feature now works correctly
    after changing your Windows Display Language setting.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI31469

  • Reported component name

    CLRQUEST MSITE

  • Reported component ID

    5724G3700

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-12-12

  • Closed date

    2016-06-10

  • Last modified date

    2016-06-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLRQUEST MSITE

  • Fixed component ID

    5724G3700

Applicable component levels

  • R801 PSY

       UP

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Document Information

Modified date:
14 October 2021