PI30499: UPDATE CQ 8.0.1 FIXPACKS WITH WAS 64BIT NOT SUPPORTING FULL TEXT SEARCH

Rational ClearQuest Fix Pack 7 (8.0.1.7) for 8.0.1
Rational ClearQuest Fix Pack 8 (8.0.1.8) for 8.0.1
Rational ClearQuest Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1

APAR status

• Closed as program error.

Error description

• The Software Product Compatibility Report for CQ 8.0.1 and
  fixpacks needs to be updated with WAS behavior i.e. WebSphere
  Application Server 64-bit not supported as a Full Text Search or
  Reporting host.
  
  If we run SPCR for CQ 8.0.1 initial version and navigate to >
  Web Servers > WebSphere Application Server > Click on 8.0 or 8.5
  version of WAS a pop up window opens and displays the
  information "WebSphere Application Server 64-bit not supported
  as a Full Text Search or Reporting host".
  
  Link:
  
  http://www-969.ibm.com/software/reports/compatibility/clarity-re
  ports/report/html/prereqTabViewDetails?osPlatform=spcrAllValues&
  dsrType=tsr&deliverableId=1316015411631&productName=Rational+Cle
  arQuest+8.0.1&prereqId=1307977887217&prereqName=WebSphere+Applic
  ation+Server+8.5&capName=Web+Servers&isDUOnly=false&isMandatory=
  true&osPlatforms=AIX|Linux|Solaris|Windows&duComponentIds=Deskto
  p_1316015414042|Desktop_1316015414036|Desktop_1316015413995|Serv
  er_1318949682449|Server_1318949682440|Agent%2FEnd-point_4D3D7A60
  4EB411E1B56C73FC0925FE1B
  
  However,
  
  If we run SPCR for CQ 8.0.1.1 to CQ 8.0.1.5 versions and
  navigate to > Web Servers > WebShere Application Server > Click
  on 8.5.5 version of WAS a pop up window opens but there is no
  update saying "WebSphere Application Server 64-bit not supported
  as a Full Text Search or Reporting host".
  
  Link:
  
  http://www-969.ibm.com/software/reports/compatibility/clarity-re
  ports/report/html/prereqTabViewDetails?osPlatform=spcrAllValues&
  dsrType=tsr&deliverableId=1316015741168&productName=Rational+Cle
  arQuest+8.0.1.1&prereqId=1337870535828&prereqName=WebSphere+Appl
  ication+Server+8.5.5&capName=Web+Servers&isDUOnly=false&isMandat
  ory=true&osPlatforms=AIX|Linux|Solaris|Windows&duComponentIds=De
  sktop_1316015743139|Desktop_1316015743132|Desktop_1316015743093|
  Server_1316015743068|Server_1316015743114|Agent%2FEnd-point_1316
  015743100
  
  
  By this customers are getting confused thinking that WAS 8.5.5
  64-bit version supports Full Text Search which is incorrect and
  miss leading.
  
  Related technote for confirmation :
  http://www-01.ibm.com/support/docview.wss?uid=swg21512059
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ClearQuest                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The Software Product Compatibility Report for ClearQuest     *
  * 8.0.1.x needs to be updated to say WebSphere Application     *
  * Server (WAS) 64-bit is not supported as a Full Text Search   *
  * or Reporting host.                                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in ClearQuest 8.0.1.7.
  The Software Product Compatibility Report for ClearQuest 8.0.1.x
  has been updated to say  "WebSphere Application Server 64-bit is
  not supported as a Full Text Search or Reporting host".
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CQ&CQ MSITE WIN

• Fixed component ID

  5724G3800

Applicable component levels

• R801 PSY

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