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PI29568: LINKING TO A NEW DEFECT IN RTC DOES NOT SHOW DROP DOWNS IN IE

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APAR status

  • Closed as program error.

Error description

  • When you want to link to a new Defect in RTC, the creation
    dialog doesn't have all the drop down controls on it in IE, so
    you
    can't save the work item there.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When using ClearQuest Web with Internet Explorer, if you     *
    * create an OSLC link to a new RTC work item, all the drop     *
    * down type controls are missing from the New work item        *
    * dialog.                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.7.
    When using ClearQuest Web with Internet Explorer, if you create
    an OSLC link to a new RTC work item, now all the drop down type
    controls are visible for the New work item dialog.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI29568

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-11-13

  • Closed date

    2015-03-23

  • Last modified date

    2015-03-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

[{"Line of Business":{"code":"LOB36","label":"IBM Automation"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801"}]

Document Information

Modified date:
08 September 2021