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PI28763: ADMIN CONSOLE SHOWS AN MMC SNAPIN ERROR ERROR WHEN TRYING TO OPEN IN 8.0.0.12 AND 8.0.1.5 or later

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APAR status

  • Closed as unreproducible in next release.

Error description

  • When you are opening the IBM Rational ClearCase Administration
    Console running ClearCase versions 8.0.0.12 and 8.0.1.5 or
    later, you may
    see the following error:
    
    Snapin Error
    MMC has detected an error in a snap-in.  It is recommended that
    you shutdown and restart MMC.
    
    WORKAROUND:
    
    In the message, select "Ignore this error and continue running."
    This will open the Admin Console.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the ClearCase Admin Console.                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When opening the ClearCase Administration Console, you may   *
    * encounter an error.                                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The issue is no longer seen when running ClearCase versions
    8.0.1.15, 9.0.0.5 and 9.0.1.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI28763

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    801

  • Status

    CLOSED UR1

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-10-30

  • Closed date

    2017-12-19

  • Last modified date

    2017-12-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
30 April 2020