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PI26637: IHS fails to start with Cognos Module after AIX upgrade to AIX 6100-08-03-1339

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APAR status

  • Closed as program error.

Error description

  • IHS starts successfully and loads cognos module mod2_2_cognos.so
    in all  8 environments on AIX with oslevel 6100-07-06-1241.
    After upgrading to  AIX 6100-08-03-1339 IHS does not start in 4
    out of 8 environment. A child process created by IHS is killed
    shortly after it starts    17432778: kfork() (returning as child
    ...) = 0  17432778: 55903521: 1.1480: _getpid() = 17432778
    17432778: 55903521: 1.1484: thread_setmystate(0x00000000,
    0x2FF22280) = 0  17432778: 55903521: 1.1486: _thread_self() =
    55903521  17432778: 55903521: 1.1489:
    thread_setmystate(0x2FF21F68,  0x2FF22270) = 0  17432778:
    55903521: 1.1491: thread_setmymask_fast(0x00000000,  0x00000000,
    0x00000000, 0xD0508E80, 0x00000000, 0x13550521, 0x13550521,
    0xF023411C) = 0x00000000  17432778: 55903521: 1.1494:
    thread_unlock_(0x3000E770) = 0  17432778: 55903521: 1.1496:
    thread_unlock_(0x3000E800) = 0  17432778: 55903521: 1.1498:
    thread_unlock_(0x3000E890) = 0  17432778: 55903521: 1.1500:
    thread_unlock_(0x3000E920) = 0  17432778: 55903521: 1.1502:
    thread_unlock_(0x3000E9B0) = 0  17432778: 55903521: 1.1505:
    thread_unlock_(0x3000EA40) = 0  17432778: 55903521: 1.1507:
    thread_unlock_(0x3000EAD0) = 0  17432778: 55903521: 1.1509:
    thread_unlock_(0x3000EB60) = 0  17432778: 55903521: 1.1511:
    thread_unlock_(0x3000EBF0) = 0  17432778: 55903521: 1.1513:
    thread_unlock_(0x3000EC80) = 0  17432778: 55903521: 1.1515:
    thread_unlock_(0x3000ED10) = 0  17432778: 55903521: 1.1519:
    thread_unlock_(0x3000EDA0) = 4  17432778: Received signal #1,
    SIGHUP [default]  17432778: *** process killed ***    Excluding
    loading cognos module allows IHS to start.    Unistalling the
    AIX update allows IHS to start and load cognos module in all 8
    environment.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 5 or Upgrade to IBM Cognos Business Intelligence 10.2        *
    * Refresh Pack 2                                               *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI26637

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-09-29

  • Closed date

    2014-11-10

  • Last modified date

    2014-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PI34316

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 April 2020