PI26637: IHS fails to start with Cognos Module after AIX upgrade to AIX 6100-08-03-1339

APAR status

• Closed as program error.

Error description

• IHS starts successfully and loads cognos module mod2_2_cognos.so
  in all  8 environments on AIX with oslevel 6100-07-06-1241.
  After upgrading to  AIX 6100-08-03-1339 IHS does not start in 4
  out of 8 environment. A child process created by IHS is killed
  shortly after it starts    17432778: kfork() (returning as child
  ...) = 0  17432778: 55903521: 1.1480: _getpid() = 17432778
  17432778: 55903521: 1.1484: thread_setmystate(0x00000000,
  0x2FF22280) = 0  17432778: 55903521: 1.1486: _thread_self() =
  55903521  17432778: 55903521: 1.1489:
  thread_setmystate(0x2FF21F68,  0x2FF22270) = 0  17432778:
  55903521: 1.1491: thread_setmymask_fast(0x00000000,  0x00000000,
  0x00000000, 0xD0508E80, 0x00000000, 0x13550521, 0x13550521,
  0xF023411C) = 0x00000000  17432778: 55903521: 1.1494:
  thread_unlock_(0x3000E770) = 0  17432778: 55903521: 1.1496:
  thread_unlock_(0x3000E800) = 0  17432778: 55903521: 1.1498:
  thread_unlock_(0x3000E890) = 0  17432778: 55903521: 1.1500:
  thread_unlock_(0x3000E920) = 0  17432778: 55903521: 1.1502:
  thread_unlock_(0x3000E9B0) = 0  17432778: 55903521: 1.1505:
  thread_unlock_(0x3000EA40) = 0  17432778: 55903521: 1.1507:
  thread_unlock_(0x3000EAD0) = 0  17432778: 55903521: 1.1509:
  thread_unlock_(0x3000EB60) = 0  17432778: 55903521: 1.1511:
  thread_unlock_(0x3000EBF0) = 0  17432778: 55903521: 1.1513:
  thread_unlock_(0x3000EC80) = 0  17432778: 55903521: 1.1515:
  thread_unlock_(0x3000ED10) = 0  17432778: 55903521: 1.1519:
  thread_unlock_(0x3000EDA0) = 4  17432778: Received signal #1,
  SIGHUP [default]  17432778: *** process killed ***    Excluding
  loading cognos module allows IHS to start.    Unistalling the
  AIX update allows IHS to start and load cognos module in all 8
  environment.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
  * 5 or Upgrade to IBM Cognos Business Intelligence 10.2        *
  * Refresh Pack 2                                               *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PI34316

Fix information

• Fixed component name

  COG ADMINISTRAT

• Fixed component ID

  5724W12AD

Applicable component levels