Fixes are available
8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5
8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6
8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7
8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21
APAR status
Closed as program error.
Error description
When customer is running collector by ISADC and when there is a large XML file in the logs directory, the customer is running into OutOfMemory condition.
Local fix
Remove any large XML files in logs directory before running the collector by ISADC.
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server * **************************************************************** * PROBLEM DESCRIPTION: OutOfMemory exception thrown when * * ISADC or Collector.sh un to collect * * log files with a very large size. * **************************************************************** * RECOMMENDATION: * **************************************************************** OutOfMemory exception when running IBM Support Assistant Data Collector (ISADC) or collector.sh to collect log files of very large size (say > 75mb)
Problem conclusion
We have made changes to the collector script to avoid unnecessary entries to the temporary buffer, which fixes the OutOfMemory situation. The fix for this APAR is currently targeted for inclusion in fix pack 8.5.5.5. Please refer to the Recommended Updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix
You can take a backup of large files and move them to some backup location. You can run the collector and attach the large files separately if required for any further analysis.
Comments
APAR Information
APAR number
PI25721
Reported component name
WEBS APP SERV N
Reported component ID
5724H8800
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-09-15
Closed date
2014-11-25
Last modified date
2014-11-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBS APP SERV N
Fixed component ID
5724H8800
Applicable component levels
R850 PSY
UP
Document Information
Modified date:
27 April 2022