IBM Support

PI23213: LIST CONTROL ON A COMBOBOX REMAINS OPEN IN FIREFOX UNTIL THE RECORD IS SAVED

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • On CQWeb, a combo box control is displayed in FireFox
    differently as opposed to the expected behavior that can be seen
    with Internet Explorer or the Windows and RCP  clients. While in
    these clients the control is displayed with the size that it has
    been set in the designer and includes a scroll bar if needed,
    FireFox re-sizes it so that all the entries in the list fit in
    it. With long lists this leads to big boxes that may overlap
    other controls in the form.
    
    Steps to reproduce:
    - Modify the SAMPL db with CQ Designer adding multiple "Project"
    records.
    - Logon CQWeb selecting and modifying a Defect
    - In the first tab: Project > select from the drop down list a
    value
    - On IE, the list of projects is contained in a box of a defined
    size and that it includes a scroll bar, as expected
    - On FireFox, the list is bigger, just enough to contain the
    complete list of projects and it displays, remaining
    open/overlapping on top of the form even after selecting a value
    and until the record is saved.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When editing a ClearQuest Web form on FireFox, the combo box *
    * control is resized and displays contents without scroll      *
    * bars.                                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.0.17 and 8.0.1.10.
    When editing a ClearQuest Web form on FireFox, the combo box
    control will keep its size unchanged and display contents with
    scroll bars.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI23213

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-08-04

  • Closed date

    2015-12-16

  • Last modified date

    2015-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 October 2021