Fixes are available
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1
APAR status
Closed as program error.
Error description
On CQWeb, a combo box control is displayed in FireFox differently as opposed to the expected behavior that can be seen with Internet Explorer or the Windows and RCP clients. While in these clients the control is displayed with the size that it has been set in the designer and includes a scroll bar if needed, FireFox re-sizes it so that all the entries in the list fit in it. With long lists this leads to big boxes that may overlap other controls in the form. Steps to reproduce: - Modify the SAMPL db with CQ Designer adding multiple "Project" records. - Logon CQWeb selecting and modifying a Defect - In the first tab: Project > select from the drop down list a value - On IE, the list of projects is contained in a box of a defined size and that it includes a scroll bar, as expected - On FireFox, the list is bigger, just enough to contain the complete list of projects and it displays, remaining open/overlapping on top of the form even after selecting a value and until the record is saved.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Web * **************************************************************** * PROBLEM DESCRIPTION: * * When editing a ClearQuest Web form on FireFox, the combo box * * control is resized and displays contents without scroll * * bars. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 8.0.0.17 and 8.0.1.10. When editing a ClearQuest Web form on FireFox, the combo box control will keep its size unchanged and display contents with scroll bars.
Temporary fix
Comments
APAR Information
APAR number
PI23213
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-08-04
Closed date
2015-12-16
Last modified date
2015-12-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R801 PSY
UP
Document Information
Modified date:
17 October 2021