IBM Support

PI22698: Service account password that worked in previous AppScan Enterprise versions fail in version 9.0.

Direct links to fixes

AppScanEnterprise-9.0.1.1-Windows
AppScanEnterprise-9.0.1.1-Linux

 

APAR status

  • Closed as program error.

Error description

  • Service account password that worked in previous AppScan
Enterprise versions fail in version 9.0.

AppScan Enterprise service account passwords that have worked in
previous versions should work in version 9.0.

The ASE service account password has multiple special characters
(including ' ´ :   ^ ~  ).  When entering it in the
Configuration Wizard, it passes the  verifying  stage
successfully.
However, when the Configuration Wizard goes to start the Tomcat
service, it fails to start.

Attempting to start the Tomcat service manually, a logon failure
occurs.
Edit the Tomcat service service and re-enter the ASE service
account password and the Tomcat service starts as expected.

Workaround:

Edit the password to remove any special characters that is
causing the password to fail. Then run the configuration wizard.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
****************************************************************
* RECOMMENDATION:                                              *
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Service account password that worked in previous AppScan
Enterprise versions fail in version 9.0.

    



Problem conclusion


    

  • This issue is fixed in 9.0.1.1 and later versions of AppScan
Enterprise.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI22698
    • 

  • Reported component name
    SEC APPSCAN ENT
    • 

  • Reported component ID
    5724T5200
    • 

  • Reported release
    900
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2014-07-24
    • 

  • Closed date
    2015-01-22
    • 

  • Last modified date
    2015-01-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    SEC APPSCAN ENT
    • 

  • Fixed component ID
    5724T5200
    • 



Applicable component levels


    

  • R900  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSS9LM","label":"IBM Security AppScan Source for Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"900","Line of Business":{"code":"LOB24","label":"Security Software"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            21 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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