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PI22372: RSV-SRV-0040 error when running report

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • RSV-SRV-0040         The report server encountered an internal
    error. Check additional information associated with this error
    message. If cause of problem cannot be ascertained, increase the
    logging level in the IBM Cognos administration tool and
    reproduce the conditions that caused the error. If the problem
    persists, see the problem determination information on the IBM
    Cognos Support Portal page at
    http://www-947.ibm.com/support/entry/portal/Overview/Software/In
    formation_Management/Cognos_Business_Intelligence.
    

Local fix

  • not available
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 5 or Upgrade to IBM Cognos Business Intelligence 10.2        *
    * Refresh Pack 2                                               *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI22372

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-18

  • Closed date

    2014-11-10

  • Last modified date

    2014-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PI34411

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
27 November 2014