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PI21647: SYSTEM CRASH (BSOD) WITH SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7E)

Fixes are available

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you are running a parallel build in an IBM Rational
    ClearCase
    dynamic view, you may experience a Microsoft STOP error (BSOD)
    with the following exception:
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e).
    
    This issue appears to be related to a
    NULL_CLASS_PTR_DEREFERENCE.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of ClearCase dynamic views on Microsoft Windows        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When you are running a build in an IBM Rational ClearCase    *
    * dynamic view, you may experience a Microsoft STOP error      *
    * (BSOD)                                                       *
    * with the following exception:                                *
    * SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e).                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A null pointer exception is fixed as of ClearCase fixpacks
    8.0.0.13 and 8.0.1.6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI21647

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-09

  • Closed date

    2014-12-10

  • Last modified date

    2014-12-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R800 PSY

       UP

  • R801 PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0"}]

Document Information

Modified date:
16 June 2021