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PI18078: CQ WEB V8.0.X POPS UP A 'BLANK' PAGE WHEN EXPORTING A CQ QUERY TO EXCEL OR TEXT

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APAR status

  • Closed as program error.

Error description

  • New behavior in V8.0.x of  exporting a CQ query to Excel or text
    from CQ web pops up a 'blank' page in the browser. The only
    solution is to manually close the blank window/tab.
    
    If a user performs multiple queries during the course of the
    day, closing these popups is annoying. Leaving the popups active
    and closing them later may potentially affect the client PC.
    
    This behavior was not seen in V7.1.2.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ClearQuest Web pops up an unnecessary blank page when        *
    * exporting a query result set to a Microsoft Excel            *
    * spreadsheet or a text file.  Users must manually close this  *
    * page.                                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.0.14 and 8.0.1.7.
    ClearQuest Web no longer pops up an blank page when exporting a
    query result set to an Excel spreadsheet or a text file.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI18078

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-15

  • Closed date

    2015-03-23

  • Last modified date

    2015-03-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
17 October 2021