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PI17973: DQM java process repeatedly restarts after applying interim fix

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APAR status

  • Closed as program error.

Error description

  • If interim fix 10.2.1.2 IF1115 is applied to a linux BI Server
    environment, every few minutes the DQM java process restarts
    itself.  The following message is seen in the XQE log:  <event
    component="XQE" group="Resources" level="ERROR" thread="54"
    timestamp="2014-05-14 15:19:09.750"><![CDATA[DQServer: shutdown
    due to the critical error]]></event>  Users may see errors like
    CCL-BIT-0006 or XQE-INI-0001 if reports happen to run during the
    window when XQE is restarting.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 4                                                            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI17973

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-14

  • Closed date

    2014-08-15

  • Last modified date

    2014-08-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
15 August 2014