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PI16503: IOS USERS MAY EXPERIENCE A CRASH UPON INITIAL STARTUP OF AN APP.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Upon initial startup of the app, a crash may occur that leaves
    the app in a state where it cannot be started.  This behavior
    was also reproduced by closing the app while the splash screen
    as displayed when running the application the first time after
    installation. This crash might happen as a result of incomplete
    unpacking of the application web resources during the first time
    the app was launched after installation.
    

Local fix

  • A possible workaround is to uninstall and reinstall the
    application.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users running slow iOS device, installing an app which have  *
    * a large set of web resources and are sending the application *
    * to the background during the first launch after app install. *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If pressing the Home button while the app initialized for    *
    * the first time after installation (during splash screen),    *
    * the app web resources unpacking gets interrupted and does    *
    * not complete. Later you can no longer open it following this *
    * action.                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * -                                                            *
    ****************************************************************
    

Problem conclusion

  • A fix was implemented to correctly save the app initialization
    state so that in case the the resources unpacking process gets
    interrupted, it will resume correctly the next time the app is
    launched.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI16503

  • Reported component name

    WORKLIGHT ENTER

  • Reported component ID

    5725I4300

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-22

  • Closed date

    2014-04-28

  • Last modified date

    2014-04-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORKLIGHT ENTER

  • Fixed component ID

    5725I4300

Applicable component levels

  • R506 PSY

       UP

  • R600 PSY

       UP

  • R610 PSY

       UP

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Document Information

Modified date:
14 October 2021