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PI15512: BURSTED JOBS WITHIN EVENT STUDIO CAUSING ERRORS IF THE USER DOES NOT HAVE THEIR CREDENTIALS CREATED

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APAR status

  • Closed as program error.

Error description

  • The following error is generated when a task is run which has
    the burst option enabled, bursting to users who have not logged
    into Cognos to "Create their credentials".??CNC-MES-1500 The
    message could not be created. CM-REQ-4159 Content Manager
    returned an error in the response header. The error
    "cmAuthenticateTCInvalidReference CM-HDR-4012 The search path
    CAMID ###/credential" does not select one credential object."
    can be found in the response SOAP header.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 4                                                            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI15512

  • Reported component name

    COG EVENT STUDI

  • Reported component ID

    5724W12ES

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-04-08

  • Closed date

    2014-08-15

  • Last modified date

    2014-08-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG EVENT STUDI

  • Fixed component ID

    5724W12ES

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWQ","label":"Event Studio v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A21","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
15 August 2014