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PI13234: Reports using Dynamic Query Mode hang at the hourglass screen

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APAR status

  • Closed as program error.

Error description

  • In some cases, if the dynamic query process encounters a socket
    exception the server may hang.  When this problem occurs all
    subsequent reports based on packages using DQM which get routed
    to the affected server will spin at the "Your report is running"
    screen indefinitely.  An exception similar to the following is
    thrown in the XQE log once when the problem starts:
    java.net.SocketException: Operation not supported
    

Local fix

  • Stop and restart the Query Service on the affected server.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 4                                                            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI13234

  • Reported component name

    COG CONNECTION

  • Reported component ID

    5724W12CC

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-06

  • Closed date

    2014-08-15

  • Last modified date

    2014-08-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG CONNECTION

  • Fixed component ID

    5724W12CC

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A21","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
15 August 2014