IBM Support

PI09673: LOGGING INTO CQ USING CTE WITH VALID CREDENTIALS FAILS WITH THE ERROR 'INCORRECT USERNAME OR PASSWORD FOR SCHEMA REPOSITORY'

Fixes are available

Rational ClearCase Fix Pack 10 (8.0.0.10) for 8.0
Rational ClearCase Fix Pack 3 (8.0.1.3) for 8.0.1
Rational ClearCase Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearCase Fix Pack 4 (8.0.1.4) for 8.0.1
Rational ClearCase Fix Pack 5 (8.0.1.5) for 8.0.1
Rational ClearCase Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearCase Fix Pack 6 (8.0.1.6) for 8.0.1
Rational ClearCase Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearCase Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearCase Fix Pack 7 (8.0.1.7) for 8.0.1
Rational ClearCase Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearCase Fix Pack 8 (8.0.1.8) for 8.0.1
Rational ClearCase Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearCase Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearCase Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearCase Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearCase Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearCase Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearCase Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearCase Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearCase Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearCase Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearCase Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearCase Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearCase Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearCase Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearCase Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearCase Fix Pack 25 (8.0.1.25) for 8.0.1

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When logging into IBM Rational ClearQuest from within the IBM
    Rational ClearTeam Explorer interface, the error
    'Incorrect username or password for schema repository XXXXXX' is
    thrown.   The username and password are valid.
    
    This initial error is followed by the errors:
    
    
    CCRC WAN Server: Error: CRMSV4117: Unable to login to
    ClearQuest: user
    canceled login operation.
    
    CCRC WAN Server: Error: Unable to obtain credentials and
    connection
    information for CQ database 'db name'.
    
    CCRC WAN Server: Error: Could not find web connection
    information for CQ
    database 'db name'.
    
    UCM Project 'Docs' is bound to CQ database 'db name'.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of IBM Rational ClearQuest (from within the IBM        *
    * Rational ClearTeam Explorer interface).                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When logging into IBM Rational ClearQuest from within the    *
    * IBM Rational ClearTeam Explorer interface, the error         *
    * "Incorrect username or password for schema repository        *
    * XXXXXX" is thrown.                                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase versions 8.0.0.10 and 8.0.1.3
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI09673

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-15

  • Closed date

    2014-03-20

  • Last modified date

    2014-09-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R800 PSY

       UP

  • R801 PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0"}]

Document Information

Modified date:
17 June 2021