APAR status
Closed as fixed if next.
Error description
Abstract: Attempts to download artifacts by users with restricted access to IBM Rational Asset Manager (RAM) result in the Page not Found page being displayed after entering the credentials and logging in. Error Description: Steps to reproduce: 1. Set a RAM community where asset Consumers can only Read asset details, Search Assets and subscribe to assets. 2. Create an asset with an artifact in the community created in step 1. 3. Log out of RAM 4. Click on the document in the artifact to download it while not being logged on. 5. Enter your credentials when prompted with the in the Login screen to be able to download the artifact Expected Result: After logging in, the artifact is being downloaded and the asset page where the artifact belongs is displayed. Actual Result: The login screen remains and after clicking on the submit button again. You are not routed to the asset page but instead the 'Page Not Found' screen is displayed as you are redirected to the url: http://?honstname?:?port?/ram/secure/. WORKAROUND: - When you are presented with the Page Not Found screen, you can click on the home button (icon at the top left corner net to 'Rational Asset Manager') to be be directed to he home page and you should see that you are logged in. - Clicking on the artifact link with CTRL key, you will show the login page in another tab in browser. This will avoid the loss of the previous page. Since you have entered your credentials, you are now logged into the RAM session and therefore are able to perform all the tasks your user's rights permit.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * none * **************************************************************** * PROBLEM DESCRIPTION: * * 1. Set community role , can not download but can search and * * read details. * * 2. Set this role to All users. * * 3. submit an asset with an artifact. * * 4. Go to the asset without login. * * 5. Download the artifact and the page will redirect to login * * page. * * 6. After download , click on login button, it will redirect * * to ram/secure , and show Page not found error. * * * * Workaround is click on the artifact with Ctrl key, it will * * open the login page on another tab in browser. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PI08746
Reported component name
RATL ASSET MGR
Reported component ID
5724R4200
Reported release
751
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-12-27
Closed date
2015-03-10
Last modified date
2015-03-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R752 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
10 March 2015