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PI07708: COGIPF_RUNTIME COLUMN OF COGIPF_MOBILESERVICE AUDIT TABLE IS NOT PROPERLY POPULATING IF AUDIT DATABASE IS USING ORACLE

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APAR status

  • Closed as program error.

Error description

  • When an audit database configured in Cognos Configuration is
using an Oracle schema, it is observed that the COGIPF_RUNTIME
table is not being populated in the COGIPF_MOBILESERVICE table.
As a comparitive test if the same audit database is created in
SQL Server, we do see the data populates. In the mob.log file,
there are several messages that show failure:
com.cognos.mobile.common.CMException: query failed (code 1120)
com.jnetdirect.jsql.JSQLException: DBComms.transmit
exception:[java.net.SocketException: Connection reset by peer:
socket write error]

Local fix

  • Avoid Oracle as the audit database type

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* Oracle audit database users with Cognos Mobile               *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to Cognos Mobile 10.2.1 FP4                          *
****************************************************************

Problem conclusion

  • Code Fix

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI07708
    • 

  • Reported component name
    COG MOBILE
    • 

  • Reported component ID
    5724W20GM
    • 

  • Reported release
    A21
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-12-09
    • 

  • Closed date
    2014-09-30
    • 

  • Last modified date
    2014-09-30
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    COG MOBILE
    • 

  • Fixed component ID
    5724W20GM
    • 



Applicable component levels


    

  • RA21  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEN9H","label":"IBM Cognos Mobile"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 March 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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